Terms of service
TERMS & CONDITIONS
Last updated: July 2026
Welcome to LUMIQ. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
COMPANY INFORMATION
LUMIQ
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Tulegatan 14
172 78 Sundbyberg
Sweden
Email: contact@lumiq.skin
ELIGIBILITY
By placing an order through our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
PRODUCTS
We strive to display our products, descriptions and images as accurately as possible. However, slight variations in colour, packaging or appearance may occur.
All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time without prior notice.
PRICES
All prices are displayed in your local currency where available.
Prices include applicable taxes where required by law unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
ORDERS
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse or cancel any order if fraud, pricing errors or other exceptional circumstances are suspected.
PAYMENT
Payments are processed securely through our authorised payment providers.
We do not store your payment card details.
SHIPPING
Estimated delivery times are provided for guidance only and are not guaranteed.
LUMIQ is not responsible for delays caused by shipping carriers, customs authorities or circumstances beyond our control.
RETURNS & REFUNDS
Please refer to our Refund & Return Policy for complete information regarding returns, refunds and exchanges.
PRODUCT USE
Our skincare products are intended for external use only.
Avoid contact with the eyes.
If irritation occurs, discontinue use immediately.
We recommend performing a patch test before first use, especially if you have sensitive skin.
Our products are cosmetic products and are not intended to diagnose, treat, cure or prevent any medical condition.
INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, product names, designs, photographs, graphics and text, is the property of LUMIQ or its licensors and may not be copied, reproduced or used without prior written permission.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, LUMIQ shall not be liable for indirect, incidental or consequential damages arising from the use of our products or website.
Nothing in these Terms limits any rights granted to consumers under applicable law.
PRIVACY
Your personal information is processed in accordance with our Privacy Policy.
GOVERNING LAW
These Terms & Conditions are governed by the laws of Sweden.
Any disputes arising from these Terms shall be subject to the jurisdiction of the Swedish courts, unless otherwise required by mandatory consumer protection laws.
CHANGES TO THESE TERMS
We reserve the right to update these Terms & Conditions at any time.
The latest version will always be published on this website.
CONTACT
For any questions regarding these Terms & Conditions, please contact us:
LUMIQ
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